This profile has been claimed by the business owner or representative.
River Cree Resort and Casino
- Casinos
- Edmonton, AB
About this business
Location details
300 Lapotac Boulevard, Edmonton, AB, T7X 3Y3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We have been to the Kitchen several times before and for some reason this time was not very satisfying at all.Â
Business response:
Hello Fred, We are very sorry to read your recent visit was not satisfying, may you please contact us at your earliest convenience?Â
Had a reservation for 11:00 for breakfast, restaurant was not busy. At 11:40 asked the waitress, she said new staff. At noon we still did not have our food. Manager came out said kitchen was busy except there was only about 6 tables left dining. They said our food was still not ready so we got up and left. Horrible service waiting an hour for breakfast and still not getting food. Will not go back there againÂ
Business response:
Hello LizzH, We deeply apologize your recent dining experience with us was not to the high level of service and meal standards we strive to deliver at The Kitchen and our management team would like the opportunity to make things right. May you please call us to contact our Manager, Indika D. at your earliest convenience? We look forward to having you back in The Kitchen soon.Â
Appetizers were good. Caesar salads were inedible.Â
Business response:
Hello, we are sorry to read our salads missed the mark and were not to your liking; we are also happy to read your appetizers were appealing. We also thank you for the 5-stars for service, we do note our service team was responsive to you while your dined with us. We do hope to have the chance to have you dine with us again soon!Â
Very pricey for the amount of food delivered on the plate. We paid $26.00 per plate for a very small turkey dinner consisting of a 2 slices of turkey breast, scoop of mash potatoes, small scoop of stuffing and 5 cubes of vegetables. Most buffet restaurants have all you can eat for roughly the same cost. PRE- pandemic they were a great buffet to eat at, but this was not a great experience.Â
85% of my food shells they were empty the salmon super salty and the broth way too much that makes the Fried fish soggy on top of that no flavour to the broth whatsoever The crab legs they were awesomeÂ
The food quality was average at best and the wait staff was not very personable when we dined here this time. Haven’t been in a while but came expecting a decent meal like we are used to. I would not return again unfortunately.Â
We went to the "all you can eat prime rib" awhile ago; it was good and we gave a good review. This latest visit was not good. The food presentation was terrible. They put a very small amount of mashed potatoes and veggies in the centre of the plate and buried/hid that with prime rib that was super tough, and chucked a yorkshire pudding on. It was awful. We brought it to the servers attention and they gave us another plate of food that was just as bad and we told them that too. The cooks seemed to have no pride in their work ... read more
Food was bland. Came with fake butter that was flavorless. Will not be back.Â
Business response:
Hello John, thank you for dining with us and we are sorry your meal was not to your satisfaction. We appreciate your feedback and will share with our team to help improve our meal service. We hope you will try us again.Â
Have had great meals at The Kitchen in the past. Came for the Ribs; unfortunately not the best; quite dry.Â
Business response:
Hello Marvie, thank you for visiting and we are sorry to read your ribs were dry. We have sent your feedback to our team to ensure our ribs are juicy for our rib nights. We do hope to have the chance to serve you again soon!Â
Frequently asked questions about River Cree Resort and Casino
How is River Cree Resort and Casino rated?
River Cree Resort and Casino has a 4.3 star rating with 10,274 reviews.Â
When is River Cree Resort and Casino open?
River Cree Resort and Casino is open now. It will close tomorrow at 12:00 a.m.Â