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River Cree Resort and Casino
- Casinos
- Edmonton, AB
About this business
Location details
300 Lapotac Boulevard, Edmonton, AB, T7X 3Y3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the 49.99 for the buffer plate, food was average and the service qas horrible. Huge mistake. It was birthday and the dinner was sub par and the bill was ridiculous.Â
Business response:
Hello Tania, We are sorry your evening with us was disappointing. We do love to celebrate birthdays and are sorry to read your dinner and service was not to our standards. We would like to have the opportunity to make things right and will be reaching out to you directly for follow up.Â
Beef was tough, bread was rock hard.Â
Business response:
Hello Trish, Thank your for dining with us and sharing your experience. We are sorry your meal was disappointing. We would like to follow up with you directly to make things right!Â
we wish there are more food choices for main dish. we saw a lot of salad and a lot of cold cuts. the eggplant was salty and the roast beef as well.Â
Business response:
Hello Jovileth, We thank you for your recent dining visit and please note: your feedback will be sent to our team in the Kitchen. We do hope to see you again soon!Â
Was limited to the buffet, no menu service . Wasn’t posted on website or signage Otherwise would have chosen somewhere else. Buffet was not worth $50 per person,Â
Just don’t understand why they can’t have Real mashed potatoes,Â
Business response:
Hello, we are sorry your meal was disappointing, we do wish to contact you directly, please message us with your contact information and we look forward to speaking with you soon!Â
I went for the all you can eat ribs and was brought a plate with 2 pieces. At no point during my meal did a server stop by or bring more ribs. Then someone came to collect dishes and bones but took my dinner plate as well. Normally service and food are so great there and That's why I chose to come for my date night.Â
Very disappointing experience! It shouldn’t take 2 1/2 hours for a meal. And not even prepared properly at that!Â
Business response:
Hello AnnaM, We are very sorry your meal and our service during your recent visit was not up to our usual standards The Kitchen is known for. May you contact us at your earliest convenience to make this right? We hope we will get the chance to welcome you again in the near future.Â
We love going there but last night wasn't one of the nights we have been used to. We had made a reservation but we were told no booths available. Also the steak was not up to the usual standards.Â
Business response:
Hello David, we are sorry to read your requested table was not available and your steak was not to your liking. We have sent your experience to our team to improve our meal and service standards. We value your feedback and patronage; and hope to have the chance to serve you again soon.Â
Food was very tasty. Service so so. Waiter more concerned with every table but attention lacking to individual tables. Way too long for drinks and to take food order. Who is training these guys?Â
Business response:
Thank you for dining with us and taking the time to leave a review. We appreciate your feedback of your recent meal and do apologize for the wait. We have sent your comments to our team to improve our service time. We do hope you will dine with us again soon!Â
Frequently asked questions about River Cree Resort and Casino
How is River Cree Resort and Casino rated?
River Cree Resort and Casino has a 4.3 star rating with 10,274 reviews.Â
When is River Cree Resort and Casino open?
River Cree Resort and Casino is open now. It will close tomorrow at 12:00 a.m.Â